WINTER SALE UPDATE: Due to an exceptionally high volume of orders, delivery may take a few extra days. We appreciate your patience and understanding <3

SILFEN offers fast shipping to most countries. Shipping internationally usually takes 2-5 business days. Shipments will be delivered between Monday and Saturday. Orders will be delivered to the address, listed on the submitted order - that being your private address or parcel shop.

SILFEN sends through a variety of carriers, including UPS, GLS and FedEx. The cost of shipping is based on your location. Please find the an indication of the shipping info for your country/area below - you can see the exact price at checkout. 

Destination	Shipping cost	Estimated delivery time
EU	Home delivery: 10 EUR Free shipping to parcel shop on orders above 50 EUR	Standard: 3-5 Business days Express: 1-3 Business days
Lichtenstein, Switzerland	Delivery to pick-up point: 10 EUR Express home delivery: 15 EUR Duties may be applied upon arrival and will be the responsibility of the receiver.	Standard: 3-5  Business days Express: 1-3 Business days
USA & Canada	On orders under 150 EUR: 15 EUR Free shipping on orders above 150 EUR	Standard: 5-8  Business days Express: 3-5 Business days
Rest of the world	Home delivery: 20 EUR On orders under 200 EUR: 20 EUR	Standard: 8-10  Business days

NB: For orders outside of EU, duties may be applied upon arrival in the your country and will be the responsibility of the receiver. 

NB: Slight changes might apply to above table - you can always see the final updated shipping cost at checkout

Norway: currently, we do not offer shipping to Norway due to challenges with customs duties on packages. We do have some retailers who may be able to ship the product to you - please reach out to info@silfenstudio.com for a recommendation.

Opening hours:
Monday - Thursday: 9.00-16.00
Friday: 09.00-15.00

The estimated delivery time is calculated from when the package leaves our warehouse in Roskilde, until it reaches its destination. SILFEN is responsible for all shipments, when in transit, until they are delivered at the specified delivery address or parcel shop. 

You’ll receive a shipping confirmation-email, when your order has left our warehouse. The email contains tracking information, which makes it possible for you to track the package's progress. SILFEN can’t be held responsible for courier delays and other circumstances, it is out of our control.