We need the following information when you shop with us:
Name, address, phone number and email address. We register and pass on the personal data that is necessary to be able to deliver the goods to you.

No personal information registered on is at any time transferred, sold or made available to third parties. All information is stored securely. The Director and Ecommerce Manager for Silfen ApS have access to the information registered to you. In connection with electronic payment, a secure encrypted method is used through the webshop system. The webshop uses cookies. Cookies are necessary to make the webshop work and to ensure the best possible experience on SILFEN's webshop. When you use SILFEN's webshop, you accept that we use cookies. If you wish to delete cookies at a later date, this can be done via your browser settings. Read more here: indsæt link

During a purchase, we ask for your name, address, telephone number and e-mail address. This information is used exclusively for processing orders. The information is transmitted and stored electronically in unencrypted form, and stored for 5 years. The "contract" itself (the purchase agreement) is not stored at Silfen ApS in a way that makes it possible to log in later and see/change the status. In addition, we register the IP address from which a possible purchase is made. The information is normally of no use, but can be used in a possible police investigation. All fake orders are reported to the police! It is also optional to have your e-mail address added to a mailing list at Silfen ApS, so that you can regularly receive news and other information from SILFEN. This service can be added or unsubscribed at any time as you wish.

Cf. We disclose the Personal Data Act upon inquiry about registered information and on the basis of any objections, we delete them to the extent desired.

You can write to us at

We also collaborate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes. We only work with data processors in the EU or in countries that can provide your information with sufficient protection. The data controller at is Silfen ApS.